BD FACSDiva Software v6.0 and 6.1 with the HP XW4400 Computer System Model/Catalog number 642685 Software is used to simplify acquisition of flow cytometry data.
This recall has been terminated (originally issued August 8, 2008).
- Company
- Bd Biosciences
- Recall Initiated
- December 21, 2007
- Posted
- August 8, 2008
- Terminated
- September 24, 2008
- Recall Number
- Z-1530-2008
- Quantity
- 74 units
- Firm Location
- San Jose, CA
- Official Source
- View on FDA website ↗
Reason for Recall
Values might not update in statistics views after certain functions are performed in a worksheet.
Distribution
Nationwide Distribution.
Lot / Code Info
Material numbers 338960, 338962, and 339473
Root Cause
Software design
Action Taken
The firm issued an Important Product Information notification letter on 12/21/2007. The letter instructs users to reload data by closing and reopening an experiment before reporting results in order to determine if their statistics have been impacted. They are asked to fill out and return a form pertaining to this problem. BD Biosciences will release a version of BD FACSDiva software to correct this problem. The letter also stated that BD Biosciences rep will contact the users when the new software is available. User are asked to contact BD Customer Support Center at 1-877-232-8995 if they have any additional questions.