RecallDepth

Atellica Sample Handler Prime, Material Number 11069001

Company
Siemens Healthcare Diagnostics, Inc.
Recall Initiated
March 7, 2019
Terminated
August 20, 2020
Recall Number
Z-1301-2019
Quantity
474
Firm Location
Tarrytown, NY

Reason for Recall

There were multiple issues identified in the system software which required an update.

Distribution

The products were distributed to the following US states: AL, AR, AZ, CA, CO, FL, GA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NH, NM, NV, NY, OH, OR, PA, RI, SC, TN, TX, UT, WA, WV, WY, and Puerto Rico. The products were distributed to the following foreign countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Columbia, Croatia, Czech Republic, Denmark, Dominican Republic, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Latvia, Malaysia, Mexico, Netherlands, Nigeria, Norway, P.R. China, Pakistan, Poland, Portugal Republic of Korea, Saudi Arabia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, and Vietnam.

Lot / Code Info

UDI: 00630414002026

Root Cause

Under Investigation by firm

Action Taken

Urgent Medical Device Correction notification letters dated 3/7/19 were sent to customers.

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