RecallDepth

VERIGENE Processor SP Model No. 10-0000-07. An in vitro diagnostic device intended for processing and identifying nucleic acids

Company
Luminex Corporation
Recall Initiated
December 10, 2018
Recall Number
Z-0054-2021
Quantity
1 system
Firm Location
Austin, TX

Reason for Recall

No results/incorrect results due to failure of the hybridization heater.

Distribution

US distribution in MO. No OUS

Lot / Code Info

Catalogue Number: 10-0000-07 Serial No. 14230205 UDI Code: 00857573006010

Root Cause

Component design/selection

Action Taken

On or about 11/19/2018 there was one complaint from a customer regarding a thermal control failure. In response to the complaint the Field Service Engineer replaced hybridization heater and ran all tests as passed. Subsequently, the customer reported the initial service was ineffective. The VERIGENE SP Processor was then removed from the customer site and returned for analysis. No Customer Notification was communicated for this removal.

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