RecallDepth

ARIES HSV 1&2 Assay, Part Number/REF 50-10017

Company
Luminex Corporation
Recall Initiated
April 16, 2021
Terminated
September 20, 2024
Recall Number
Z-0498-2022
Quantity
296 kits
Firm Location
Austin, TX

Reason for Recall

Impacted lot may leak inside the ARIES instrument.

Distribution

Worldwide distribution - US Nationwide distribution in the states of Alabama, California, Georgia, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New Mexico, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin and the country of Taiwan.

Lot / Code Info

Lot number AB1703A

Root Cause

Equipment maintenance

Action Taken

On 04/16/2021, the firm notified affected customers via email using a letter titled, "URGENT: MEDICAL DEVICE RECALL ARIES HSV 1&2 Assay." The letter indicated the following: " Please inform all those who need to be aware within your organization of this potential product performance issue. At this time, you should destroy any inventory of these ARIES HSV 1&2 Assays. Please follow the "Steps in Voluntary Recall" directions found on the following pages of this notification. The Acknowledgment and Receipt Form must be completed and returned, even if you do not have any remaining product, by April 26th, 2021. We appreciate your assistance with this matter. Please call Luminex's Global Support Services if you have any questions or concerns. Luminex Global Support Services 1-877-785-2323 (U .S. and Canada) +1-512-381-4397 (Outside U.S. and Canada) support@luminexcorp.com CAN-0282, Rev A

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