RecallDepth

IMPAX 6.2.1 System, Picture Archiving and Communications system (PAC), used in the acceptance, transfer, display, storage and digital processing of medical images.

Company
Agfa Corp.
Recall Initiated
June 28, 2007
Posted
September 11, 2008
Terminated
March 3, 2011
Recall Number
Z-1245-2008
Quantity
154 units
Firm Location
Greenville, SC

Reason for Recall

Text and Images may not be synchronized.

Distribution

U.S. Nationwide and Canada

Lot / Code Info

Software version IMPAX 6.2.1

Root Cause

Software design

Action Taken

AGFA notified all consignees via registered letter on/about 06/28/2007 informing them of the potential problem and requesting the accounts ensure the visual synchronization indicators in the Text and Image Areas are used to verify the synchronization status of the Text and Image Areas. A FAX Back form was requested with each letter to ensure someone at the account acknowledges the information was received and understood. If a FAX Back form is not received, the account will be contacted by telephone. A Mandatory Service Bulletin was deployed to correct the problem in the software.

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