RecallDepth

IMPAX 5.2 DB Server (running Oracle 10.1.0.4.0), medical imaging Picture Archiving and Communication System (PACS).

Company
Agfa Corp.
Recall Initiated
September 19, 2013
Posted
October 21, 2013
Terminated
October 24, 2013
Recall Number
Z-0035-2014
Quantity
4
Firm Location
Greenville, SC

Reason for Recall

System downtime and/or slow performance may result if software in use is an old version of IMPAX and is not at current supported levels.

Distribution

Worldwide distrbution: US(nationwide) distribution including NY and OK, and country of Canada.

Root Cause

Software in the Use Environment

Action Taken

An "URGENT FIELD SAFETY NOTICE" letter was sent via email to the consignees on 9/19/2013, Acknowledgement, via FAX-Back or email, that the information was received and understood has been requested from the consignees. The letter specifically describes the safety alert for the device, informs consignees of the problem and recommends the upgrades for IMPAX and Oracle.

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