LifeScan OneTouch Data Management Software Version 1.0, Part Number: 021-722-01(for OneTouch Select and UltraMini (Download) Blood Glucose Meters), LifeScan Inc, Milpitas, CA 95037.
- Company
- Lifescan Inc
- Recall Initiated
- December 18, 2007
- Posted
- April 8, 2008
- Terminated
- July 18, 2008
- Recall Number
- Z-1317-2008
- Quantity
- 260 units
- Firm Location
- Milpitas, CA
Reason for Recall
Meter Temporarily Freezes-- A software compatibility issue may cause the blood glucose meter to cease operations and freeze temporarily.
Distribution
Nationwide Distribution including the states of AL, CA, IN, IO, MA, MD, MI, MS, NE, NY, NC, OR, PA, TN, TX, UT, VT, VA, WV, and WI.
Lot / Code Info
Part Number: 021-722-01
Root Cause
Software design
Action Taken
The firm sent an Urgent Recall letter to Health Care Professionals on 12/18/2007. The letter advised user to uninstall software drivers and provided options on how to uninstall. For further assistance, please contact LifeScan Customer Service at 1-866-679-9250.
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