RecallDepth

LifeScan OneTouch Data Management Software Version 1.0, Part Number: 021-722-01(for OneTouch Select and UltraMini (Download) Blood Glucose Meters), LifeScan Inc, Milpitas, CA 95037.

Company
Lifescan Inc
Recall Initiated
December 18, 2007
Posted
April 8, 2008
Terminated
July 18, 2008
Recall Number
Z-1317-2008
Quantity
260 units
Firm Location
Milpitas, CA

Reason for Recall

Meter Temporarily Freezes-- A software compatibility issue may cause the blood glucose meter to cease operations and freeze temporarily.

Distribution

Nationwide Distribution including the states of AL, CA, IN, IO, MA, MD, MI, MS, NE, NY, NC, OR, PA, TN, TX, UT, VT, VA, WV, and WI.

Lot / Code Info

Part Number: 021-722-01

Root Cause

Software design

Action Taken

The firm sent an Urgent Recall letter to Health Care Professionals on 12/18/2007. The letter advised user to uninstall software drivers and provided options on how to uninstall. For further assistance, please contact LifeScan Customer Service at 1-866-679-9250.

More recalls by Lifescan Inc

View all recalls by this company →