RecallDepth

OneTouch SureStep Test Strips, Part numbers 020-052-01 and 010-359-04, for use with SureStep brand Blood Glucose Meters, manufactured by LifeScan Inc., Milpitas, CA

Company
Lifescan Inc
Recall Initiated
November 25, 2008
Posted
March 17, 2009
Terminated
December 6, 2010
Recall Number
Z-1070-2009
Quantity
23,288 vials
Firm Location
Milpitas, CA

Reason for Recall

Deformity in the test strip may result in insufficient blood transfer to reaction area, resulting in inaccurate test results.

Distribution

Worldwide Distribution -- USA and the Caribbean.

Lot / Code Info

Lot codes 2802961 and 2802962

Root Cause

Process design

Action Taken

Urgent: Medical Device Recall letters, dated 11/24/2008 were issued to all consignees on November 25, 2008, requesting return of affected lots to LifeScan and instructing how to obtain replacement strips free of charge. A request for sub-recall communications were made as well, and the firm posted notification on its website. Customer service and Sales account reps were provided information to address questions regarding the recall.

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