TEGRIS System manufactured by MAQUET GMBH in Germany The Maquet Tegris OR Integration System is designed to be used as the central operating unit in an operating room. The integration system has two main functions: Recording and distribution of images and videos and interaction with medical and non-medical devices.
- Company
- Maquet Medical Systems, Usa
- Recall Initiated
- August 21, 2014
- Posted
- January 16, 2015
- Terminated
- November 17, 2015
- Recall Number
- Z-0993-2015
- Quantity
- 6 units
- Firm Location
- Wayne, NJ
Reason for Recall
The wrong movement results on the MAGNUS OR table. The button commands on the TEGRIS touchscreen for Lower Leg Up and Upper Leg Down are switched in the software for the integration with the MAGNUS operating table system.
Distribution
US Nationwide Distribution including NE, NY and PA.
Lot / Code Info
part number: 1703.35AO, with software version up to 2.1.x.x.
Root Cause
Software design (manufacturing process)
Action Taken
Maquet sent an Urgent Medical Device Field Correction Letter dated August 21, 2014, to all affected customers via Federal Express. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to take the following measures until the issue is corrected: The TEGRIS equipped with a software module version up to 2.1.X.X should not be used in conjunction wiht a MAGNUS operating table system. All other MAQUET operating tables are not affected. A MAQUET service representative would contact them and arrange to have their TEGRIS software module updated. Customers with questions were instructed to contact MAQUET Technical Support at 1-888-627-8383 (press option 3, followed by option 1, then option 1 again. For questions regarding this recall call 973-709-7000.