Fujifilm FDR Go Plus mobile X-ray system
- Recall Initiated
- July 19, 2019
- Terminated
- August 28, 2020
- Recall Number
- Z-2441-2019
- Quantity
- 174 units
- Firm Location
- Lexington, MA
Reason for Recall
The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)
Distribution
Nationwide
Lot / Code Info
All serial numbers
Root Cause
Software design
Action Taken
Fuji Film issued notifications via FedEx standard overnight mail on July 19, 2019 advising of the problem, health risk and action to take: During this field action, you can continue to use your current FDR Go PLUS by following these additional instructions:1. Set the monitor sleep mode to Off. Complete the Field Action Verification Form, and upon receipt FUJIFILM service personnel will contact you to schedule a visit to correct your device.FUJIFILM will correct your affected device(s) by applying a registry file to your current software version, at no cost to you.. Question contact: Field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email mailto:jeffrey.wan@fujifilm.com