RecallDepth

IMPAX Cardiovascular Results Management (RM) Software Versions RM 2.04.37.04 to RM 7.8 SU2 The IMPAX Cardiovascular suite is a cardiovascular information system providing image archiving and image display and modality study-specific structured reporting.

Company
Agfa Corp.
Recall Initiated
June 6, 2011
Posted
November 18, 2011
Terminated
July 2, 2013
Recall Number
Z-0211-2012
Quantity
323
Firm Location
Greenville, SC

Reason for Recall

Improper merging of IMPAX Cardiovascular Results Management (RM) reports causes the signed report to become unavailable.

Distribution

Worldwide Distribution - USA (nationwide) and Canada

Lot / Code Info

Software Versions: RM2.04.37.04 to RM 7.8 SU2 (RM 2.04.37.04 is a version prior to CV 7.2 release).

Root Cause

Software design

Action Taken

AGFA Healthcare sent an "URGENT FIELD SAFETY NOTICE" letter dated May 27, 2011, via Fed Ex to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed not to carry out a merge post finalization of an RM reports. If it is necessary to modify a finalized report, AGFA recommends that they make the modification through one of the following actions: Amend the report through the RM interface, or Call AGFA Service to change the status of the report to "preliminary" and then proceed with the finalization of the report. AGFA issued an Acknowledgment, via FAX- Back that the information was received and understood to affected customers. For any questions customers were instructed to contact their AGFA Healthcare Service at 877-777-2432.

More recalls by Agfa Corp.

View all recalls by this company →