RecallDepth

CR NX Modality Workstation, Computed Radiography System (Software versions NX 1.0.2402 and NX 1.0.2405).

Company
Agfa Corp.
Recall Initiated
September 1, 2006
Posted
November 28, 2006
Terminated
April 24, 2008
Recall Number
Z-0219-2007
Quantity
178 units
Firm Location
Greenville, SC

Reason for Recall

Users may experience one or more of four (4) problems; 1. Image quality problem with full leg full spine exams. 2. Unable to print 2 or more images on 1 film. 3. Possible image loss when printing. 4. Study date and time not showing up on Imexius Web.

Distribution

Nationwide

Lot / Code Info

NX Workstation Software is sold in the following packages: 60+0026406, 60+00026407, 60+00026408, 60+00026857, 60+00026858, 60+00026410, ES885. Software versions: NX 1.0.2402 and NX 1.0.2405

Root Cause

Other

Action Taken

A Service Bulletin to address the issues was created on 09/01/2006. Customers were notified of the plans to upgrade via telephone and email on 10/13/2006.

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