RecallDepth

CR DX-S, DX-S, Computed radiography system (Digitizer)

Company
Agfa Corp.
Recall Initiated
November 3, 2005
Posted
May 9, 2006
Terminated
June 20, 2006
Recall Number
Z-0855-06
Quantity
3 units
Firm Location
Greenville, SC

Reason for Recall

Corrupted image after system start; Corrupted image after workflow interruption; An erasure unit problem can cause system to stop.

Distribution

DC, MS, OR--three states

Lot / Code Info

CR DX-S: Units with Serial numbers SN1001-SN1079, Software versions: STR1102B and below.

Root Cause

Other

Action Taken

Consignees were notified at the time of upgrading. The software was upgraded on 11/3/2005, 12/19/2005 and 12/28/2005. A Mandatory Service Bulletin, No. 11, explaining the issues was shared with the accounts.

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