SoftPath GUI Versions 3.17 and 4.1. SCC Soft Computer 5400 Tech Data Drive, Clearwater, FL 33760. Manufactured: Version 3.17.7.6 10/23/2003
This recall has been terminated (originally issued October 19, 2010).
- Company
- Scc Soft Computer
- Recall Initiated
- December 30, 2003
- Posted
- October 19, 2010
- Terminated
- November 3, 2010
- Recall Number
- Z-0089-2011
- Quantity
- 5
- Firm Location
- Clearwater, FL
- Official Source
- View on FDA website ↗
Reason for Recall
SoftPath Cases with Word Perfect documents that were not signed out in ASCII are printing in GUI as a converted document from Word Perfect to PDF document instead of the current MS Word Document. This affects clients upgrading from ASCII to SoftPath GUI 3.17.7.6 Version. All affected clients have been notified and corrections have been made.
Distribution
Nationwide Distribution to the states of IN, NC, NH, and NJ.
Lot / Code Info
Version 3.17.7.6
Root Cause
Software design
Action Taken
SCC Soft Computer issued Risk-to-Health notifications with Client Notification Verbiage to affected clients using SCC Soft Computer's proprietary Task Management System. beginning on December 30, 2003. Clients were instructed to sign out all Word Perfect documents before upgrading to GUI. The correction for this anomaly is to upgrade to the latest release of version 3.17.7 or 3.17.8. Clients were asked to acknowledge receipt of this Task and indicate whether they would like to take the correction at this time. When the client decides to accept the correction a new task will be created to initiate the patch using the Task Management System.