RecallDepth

Siemens epoc BGEM Test Card-In vitro diagnostic device for the quantitative testing of samples of heparinized or un-anticoagulated arterial, venous or capillary whole blood in the laboratory or at the point of care SMN#/Model #: 10736382

Company
Siemens Healthcare Diagnostics Inc
Recall Initiated
August 28, 2020
Terminated
September 9, 2021
Recall Number
Z-2970-2020
Quantity
463 boxes (50 test cards/box )
Firm Location
Norwood, MA

Reason for Recall

Sporadically inconsistent discrepant (low bias) glucose results on card lot 01-20095-10. Potential exists for a delay in diagnosis of hyperglycemia or unnecessary treatment for hypoglycemia.

Distribution

Nationwide Foreign: Canada

Lot / Code Info

Lot Number: 01-20095-10

Root Cause

Process control

Action Taken

Siemens issued Urgent Medical Device Correction letter on August 28, 2020 via Federal Express stating the reason for recall communication letter informs customers of the issue and, health risk and action take: Please dispose any inventory of test card lot 01-20095-10 currently in your possession in accordance with local and state disposal requirements. You may request free of charge replacement product from your local Siemens or distributor office. Please review your inventory of these products and assess your laboratorys replacement needs. Please use epoc BGEM Test Card from another unaffected lot. Complete and return the Field Correction Effectiveness Check and Product Replacement Form attached to this letter. Please retain this letter with your laboratory records and forward it to those who may have received this product. Questions, please contact your Siemens Customer Care Center or your local Siemens technical support representative.

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