RecallDepth

ARTISTE with syngo RT Therapist version 4.3 Product Usage: The intended use of the SIEMENS branded ARTISTE family of linear accelerator systems is to deliver X-ray photon and electron radiation for the therapeutic treatment of cancer.

This recall has been terminated (originally issued June 21, 2013).

Company
Siemens Medical Solutions Usa, Inc
Recall Initiated
May 29, 2013
Posted
June 21, 2013
Terminated
November 26, 2013
Recall Number
Z-1562-2013
Quantity
8 units
Firm Location
Martinez, CA
Official Source
View on FDA website ↗

Reason for Recall

The potential for a safety issue, for the image quality degradation, that is addressed by the Customer Safety Advisory Notice when verifying the patient position based on 2D images that were acquired as single-exposure MV or In-Line kView images using the syngo RT Therapist 4.3.

Distribution

Worldwide distribution

Lot / Code Info

All units of the version 4.3, Part No. 08162815

Root Cause

Device Design

Action Taken

Siemens sent an Urgent: Medical Device Correction Customer Safety Advisory Notice letter to all affected customers. The letter identified the affected product, problem, what preventive measures can the user take and actions to be taken. Customers were advised to perform the preventive measures provided and inform all affected personnel immediately. The letter states that Siemens is currently working on a new version of the software. Customers are asked to include the Customer Safety Advisory Notice in the System Owner Manual chapter "Safety Advisory Letters". For question call 925-602-8157.

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