RecallDepth

Maxi Sky 1000 (Arjo) and V10 (BHM) Bariatric Ceiling Rail - Mounted Lift with measuring function

This recall has been terminated (originally issued March 4, 2021).

Company
Arjohuntleigh Magog, Inc.
Recall Initiated
March 4, 2021
Terminated
January 12, 2024
Recall Number
Z-2479-2021
Quantity
62 units
Firm Location
Magog Canada
Official Source
View on FDA website ↗

Reason for Recall

The spreader bar can disconnect from the scale bottom attachment.

Distribution

Distribution in US - AZ, CA, CO, IL, LA, MA, MI, MO, OH, PA, WA

Lot / Code Info

All units of Model 700-00536: Class III 454 kg scale and Model 700-00526: 454 kg scale

Root Cause

Under Investigation by firm

Action Taken

Customers identified as owners of the affected scales will be notified of the identified product risk and the Field Safety Corrective Action through the Field Safety Notice. Affected customers need to ensure that all caregivers and users of the affected devices are made aware of the Field Safety Notice. There will be two options for customers: - Contact Arjo to order parts and instruction required to proceed with the disconnection of the affected scale by on-site biomed personnel to continue to use the ceiling lift safely, or - Contact Arjo to ask to an Arjo service technician to visit a customer facility to perform the scale disconnection to continue to use the ceiling lift safely. The Field Safety Notice will be accompanied by Customer Response Form. Following its return to the local Arjo office and the availability of the permanent solution, a customer will be contacted to complete the action.

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