RecallDepth

Phillips 3.7V Rechargeable Li-Polymer Battery, Product #: 989803191341 - Product Usage: This battery is used in the Expression MR400 MRI Patient Monitoring System (Model MR400) is intended to monitor vital signs for patients undergoing MRI procedures and to provide signals for synchronization for the MRI scanner.

This recall has been terminated (originally issued June 18, 2020).

Company
Philips North America, Llc
Recall Initiated
June 18, 2020
Terminated
January 10, 2023
Recall Number
Z-2810-2020
Quantity
24,545 Units
Firm Location
Andover, MA
Official Source
View on FDA website ↗

Reason for Recall

A problem has been detected with the Philips LI-Polymer rechargeable battery when used with its approved charging station and module charger. When the battery is inserted into a charger bay, the LED indicatory lights solid red and the battery will not charge. This may result from poor electrical contact between the battery and charger.

Distribution

World wide distribution. Firm reports distributing more product then quantity manufactured. Clarification requested. And received. Firm made error in counting number of batteries distributed.

Lot / Code Info

Product #: 989803191341 Manufacturing date codes 2018-12-DD to 2020-02-DD

Root Cause

Nonconforming Material/Component

Action Taken

Philips Healthcare sent a customer notification letter dated June 2020 explaining the potential issues observed with their products. This letter instructs the consumer to contact the company with any reports of issues associated with this failure.

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