Stratus OCT Model 3000 instruments distributed with version 6.0.0 software, product number 2660021119710 (new instrument) or 2660022119710 (refurbished instrument), and Stratus 6.0.0 Software Kit, product number 2660021133164. The Stratus OCT is a high resolution tomographic device for the viewing and axial cross sectional imaging of posterior ocular structures. It is used for in vivo imaging and measurement of the retina, retinal nerve fiber layer, macula, and optic disk. The Stratus OCT with Retinal Nerve Fiber Layer and Macula Normative Database is a quantitative tool for the comparison of retinal nerve fiber layer in the human retina to a database of known normal subjects. It is intended for use as a diagnostic device to aid in the detection and management of ocular diseases, including, but not limited to, macular edema, central serous retinopathy, and glaucoma.
- Company
- Carl Zeiss Meditec Inc
- Recall Initiated
- July 31, 2009
- Posted
- September 3, 2009
- Terminated
- April 19, 2010
- Recall Number
- Z-2048-2009
- Quantity
- 244 units
- Firm Location
- Dublin, CA
Reason for Recall
Mis-labeled image. A bug in version 6.0.0 software and 6.0.0 software kit used with Stratus OCT Model 3000 can produce a report that incorrectly labels OD or OS.
Distribution
Worldwide - US, Austria, UK, Japan, Singapore, Argentina, France, Hong Kong, New Zealand, Canada, Colombia, Germany, Korea, Venezuela, India and China.
Lot / Code Info
Instrument serial numbers 3000-1366, 3000-1691, 3000-3058, 3000-3222, 3000-3660, 3000-3959, 3000-4641, 3000-4696, 3000-4802, 3000-5269, 3000-5304, 3000-5457, 3000-6070, 3000-6174, 3000-6258, 3000-6468, 3000-6517, 3000-6770, 3000-6894, 3000-7118, 3000-7157, 3000-7752, 3000-7834, 3000-7847, 3000-8226, 3000-8491, 3000-8534, 3000-8920, 3000-9441, 3000-9469, 3000-9530, 3000-9705, 3000-9791, 3000-9974, 3001-0156, 3001-0235, 3001-0324, 3001-0820, 3001-0842, 3001-0851, 3001-0854, 3001-1002, 3001-1028, 3001-1044, 3001-1046, 3001-1048, 3001-1049, 3001-1052, 3001-1054, 3001-1055, 3001-1056, 3001-1057, 3001-1067, 3001-1069, 3001-1070, 3001-1071, 3001-1072, 3001-1075, 3001-1076, 3001-1077, 3001-1078, 3001-1079, 3001-1083, 3001-1084, 3001-1085, 3001-1086, 3001-1088, 3001-1090, 3001-1093, 3001-1095, 3001-1096, 3001-1098, 3001-1116, 3001-1117, 3001-1119, 3001-1120, 3002-10267, 3002-6731, and 3002-7265. Software ugprade license numbers MSR-10000, MSR-10002, MSR-10003, MSR-10005, MSR-10008, MSR-10009, MSR-10010, MSR-10011, MSR-10012, MSR-10013, MSR-10014, MSR-10015, MSR-10016, MSR-10017, MSR-10019, MSR-10020, MSR-10021, MSR-10022, MSR-10023, MSR-10024, MSR-10025, MSR-10026, MSR-10028, MSR-10029, MSR-10030, MSR-10031, MSR-10032, MSR-10033, MSR-10035, MSR-10036, MSR-10037, MSR-10039, MSR-10040, MSR-10041, MSR-10045, MSR-10048, MSR-10049, MSR-10057, MSR-10058, MSR-10060, MSR-10065, MSR-10066, MSR-10067, MSR-10072, MSR-10073, MSR-10074, MSR-10075, MSR-10076, MSR-10077, MSR-10078, MSR-10079, MSR-10080, MSR-10081, MSR-10082, MSR-10083, MSR-10084, MSR-10086, MSR-10087, MSR-10088, MSR-10089, MSR-10090, MSR-10091, MSR-10092, MSR-10094, MSR-10096, MSR-10097, MSR-10099, MSR-10100, MSR-10101, MSR-10102, MSR-10103, MSR-10106, MSR-10108, MSR-10110, MSR-10111, MSR-10116, MSR-10120, MSR-10124, MSR-10125, MSR-10126, MSR-10127, MSR-10128, MSR-10129, MSR-10130, MSR-10131, MSR-10132, MSR-10133, MSR-10134, MSR-10135, MSR-10136, MSR-10137, MSR-10138, MSR-10139, MSR-10140, MSR-10141, MSR-10142, MSR-10143, MSR-10144, MSR-10148, MSR-10149, MSR-10150, MSR-10151, MSR-10157, MSR-10158, MSR-10160, MSR-10162, MSR-10168, MSR-10184, MSR-10198, and MSR-10199. Review software license numbers RVW6RMJM-00101, RVW6RMJM-00111, RVW6RMJM-00121, RVW6RMJM-00131, RVW6RMJM-00141, RVW6RMJM-00151, RVW6RMJM-00161, RVW6RMJM-00171, RVW6RMJM-00181, RVW6RMJM-00201, RVW6RMJM-00211, RVW6RMJM-00221, RVW6RMJM-00231, RVW6RMJM-00231, RVW6RMJM-00241, RVW6RMJM-00251, RVW6RMJM-00291, RVW6RMJM-00301, RVW6RMJM-00311, RVW6RMJM-00321, RVW6RMJM-00331, RVW6RMJM-00341, RVW6RMJM-00361, RVW6RMJM-00371, RVW6RMJM-00381, RVW6RMJM-00391, RVW6RMJM-00401, RVW6RMJM-00411, RVW6RMJM-00421, RVW6RMJM-00431, RVW6RMJM-00441, RVW6RMJM-00451, RVW6RMJM-00471, RVW6RMJM-00481, RVW6RMJM-00491, RVW6RMJM-00501, RVW6RMJM-00521, RVW6RMJM-00531, RVW6RMJM-00541, RVW6RMJM-00551, RVW6RMJM-00561, RVW6RMJM-00571, RVW6RMJM-00581, RVW6RMJM-00591, RVW6RMJM-00601, RVW6RMJM-00611, RVW6RMJM-00631, RVW6RMJM-00641, RVW6RMJM-00651, RVW6RMJM-00661, RVW6RMJM-00671, RVW6RMJM-00681, RVW6RMJM-00691, RVW6RMJM-00741, RVW6RMJM-00761, RVW6RMJM-00771, and RVW6RMJM-01341. Code RDCM1-00111.
Root Cause
Software design
Action Taken
Firm initiated notification to customers on July 2, 2009, by sending a letter via FedEx to US customers, and via e-mail and FedEx to outside US consignees. Customers were informed of the issue and steps needed to correct it. A revised software version will be provided to the customers. Any questions should be directed to Carl Zeiss Meditec, Inc. Customer Care at 1-800-341-6968.