RecallDepth

Siemens brand ACUSON S2000 Ultrasound System with software versions: VA10, VA10A, VA10B, VA10C, VA15; Model Number: 10041461; Product is manufactured and distributed by Siemens Medical Solutions USA, Inc. Ultrasound Business Unit, Mountain View, CA The ACUSON SC2000 ultrasound imaging system is intended for the following applications: Cardiac, Neo-natal and Fetal cardiac, Pediatric, Transesophageal, Adult Cephalic, Peripheral Vessel, Intraoperative Neurological, Musculo-skeletal Conventional, and Musculo-skeletal Superficial applications.

This recall has been terminated (originally issued April 6, 2011).

Company
Siemens Medical Solutions Usa, Inc.
Recall Initiated
January 14, 2009
Posted
April 6, 2011
Terminated
April 6, 2011
Recall Number
Z-1900-2011
Firm Location
Mountain View, CA
Official Source
View on FDA website ↗

Reason for Recall

The product has a software problem in which previous patient measurement data gets associated with another patient's image.

Distribution

Worldwide distribution.

Lot / Code Info

All units of this model.

Root Cause

Software change control

Action Taken

The firm, SIEMENS, issued a "CUSTOMER SAFETY ADVISORY NOTIFICATION" letter to all customers. The letter described the product, problem and actions to be taken. The customers were instructed to ensure that the first image in Exam Review is from the current patient; ensure that the Heart Cycle measurement tool is not selected on the Cale menu when entering Exam Review; be aware of this issue as described in the letter and perform four (4) or less measurements of the same measurement label. Should you have any questions, please call (650) 694-5398.

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