RecallDepth

RayStation 9B SP1. For radiation treatment planning.

Company
Raysearch Laboratories Ab Sveavagen 9 Stockholm Sweden
Recall Initiated
June 1, 2022
Terminated
October 4, 2023
Recall Number
Z-1403-2022
Quantity
1

Reason for Recall

An issue with propagation of treatment course information from RayStation with RayTreat to RayCare has been identified. During some workflows, information may not be propagated to RayCare.

Distribution

Worldwide distribution - US Nationwide distribution in the state of TN and the countries of Belgium and Switzerland.

Lot / Code Info

UDI-DI: 0735000201029720200310 Build number 9.2.0.483

Root Cause

Software change control

Action Taken

The firm contacted all customers via email on June 1, 2022. Customers were provided with a list of workflows where safety related information may not be propagated. Customers were instructed to be aware that treatment course information in RayCare may not always be up to date. Customers should verify critical information in RayStation or RayTreat before treatment course information in RayCare is used for critical decisions. Customers were asked to identify all installed units with the affected software version numbers. The issue will be resolved in mandatory software updates for RayStation, scheduled for market release in June 2022.

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