RecallDepth

Merge RadSuite software. Radiological image processing system.

This recall has been terminated (originally issued September 2, 2016).

Company
Merge Healthcare, Inc.
Recall Initiated
April 9, 2015
Posted
September 2, 2016
Terminated
August 24, 2017
Recall Number
Z-2715-2016
Quantity
10 sites have the affected software that is configured with the specific conditions listed in Code Information
Firm Location
Hartland, WI
Official Source
View on FDA website ↗

Reason for Recall

When RadSuite is used with IPID (Issuer of Patient ID) as a part of the "Patient Identifier," it is possible in some circumstances that the demographics of one patient will be applied to a study or studies for another patient.

Distribution

Distribution was made to medical facilities in AL, MI, MO, PA, TN, and TX.

Lot / Code Info

RadSuite Versions: 5.30.8, 5.35.3, 5.35.4, 5.35.5, 8.30.7.3, 8.30.7.4, 8.30.7.5, 8.30.7.7 are affected, BUT ONLY if they are configured with all of the following conditions: (1) Must have IPID enabled;  (2) Must use IPID morphers  (3) Must Define a Defaultvalue in the IPID Morpher;  (4) Must use the Aggregating Morpher;  (5) Must not set OverwritelfPresent=false; and  (6) Must be on an internal store (this is data that is already present on EA being stored to Radsuite, this excludes direct DICOM stores to the EA).

Root Cause

Software design

Action Taken

The recalling firm issued letters dated 4/3/2015 via email on 4/9/2015 notifying the customer of the issues.

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