RecallDepth

IMPAX, PACS, Picture Archive and Communications System, IMPAX CV 7.8.x and IMPAX CV 12.x. Corrects certain demographic information (Patient Name, Patient Medical Record Number and/or Accession Number in previously signed reports that have since changed.

This recall has been terminated (originally issued September 1, 2015).

Company
Agfa Healthcare Corp.
Recall Initiated
September 1, 2015
Terminated
December 15, 2020
Recall Number
Z-0283-2016
Quantity
19
Firm Location
Greenville, SC
Official Source
View on FDA website ↗

Reason for Recall

Customers have experienced IMPAX CV software, specifically, Demographics Manager (DM), not producing correct pdf reports after the reports, at the time of physician signature, were correct.

Distribution

Distributed in the states of CA, KY, NH, NY, NC, OH, OR, PA, SC, SD, TN, TX, WA and the country of Canada.

Lot / Code Info

Model # L9M2100

Root Cause

Software design

Action Taken

An Urgent Field Safety Notice was sent to accounts via email on 9/1/2015. The letter described the safety alert. Customers were informed of the problem and that Service would be contacting them to arrange a date to deploy the corrective action and install the Service Update at their facility. An acknowledgement was included which was to be faxed back or emailed back to Agfa.

More recalls by Agfa Healthcare Corp.

View all recalls by this company →