Siemens RAPIDComm Data Management System. The RAPIDComm Data Management System manages the process of sending and receiving data from Siemens POC devices and hospital systems located in the hospital network,
- Recall Initiated
- May 22, 2014
- Posted
- July 17, 2014
- Terminated
- May 26, 2015
- Recall Number
- Z-2071-2014
- Quantity
- 6 systems
- Firm Location
- Norwood, MA
Reason for Recall
RAPIDComm 5.0 Screen Layout will display incorrect test names
Distribution
Worldwide Distribution - US including the states of OR and PA., and the countries of Denmark and UK.
Lot / Code Info
Serial Numbers: 4387, 3734, 4177, 4149, 3074, 4194
Root Cause
Software design
Action Taken
Siemens Healthcare issued an Urgent Field Safety Notice by e-mail to all affected Siemens Healthcare Diagnostics Regional offices on May 22, 2014, both in the United States and elsewhere for communication with affected customers. This notice informs customers of the issue with the RAPIDComm Data Management System (Version 5.0.A software correction will be issued to address the problem. Please retain this letter with your laboratory records. Complete and return the Field Correction Effectiveness Check attached to this letter within 30 days. We apologize for the inconvenience this situation has caused. If you have any questions, please contact your Siemens Customer Care Center or your local Siemens technical support representative. For further questions please call (781) 269-3000.