RecallDepth

Merge Hemo, Software packages 10.2, 10.3, and 10.4

This recall has been terminated (originally issued July 23, 2021).

Company
Merge Healthcare, Inc.
Recall Initiated
July 23, 2021
Terminated
August 29, 2023
Recall Number
Z-2387-2021
Quantity
326 units
Firm Location
Hartland, WI
Official Source
View on FDA website ↗

Reason for Recall

The firm identified a safety issue affecting the software associated with Merge Hemo versions 9.x and 10.x, used in combination with an HL7 lab interface.

Distribution

US distribution

Lot / Code Info

Version 10.2, UDI (01)00842000100430(10)10.2(11)190612 Version 10.3, UDI (01)00842000100874(10)10.3(11)200330 Version 10.4, UDI (01)00842000100966(10)10.4(11)210428

Root Cause

Under Investigation by firm

Action Taken

The firm issued an Urgent Field Safety Notice by email on 07/23/2021. The letter explained the issue and provided a workaround for the safe, continued use of the instrument until a software correction can be made.

More recalls by Merge Healthcare, Inc.

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