RecallDepth

Vertebral Motion Analyzer (VMA), 2.3.239 - 2.3.254. Product Usage: VMA software is a quantitative imaging software application intended to be used to process digital image files.

Company
Ortho Kinematics, Inc
Recall Initiated
March 2, 2017
Recall Number
Z-2891-2018
Quantity
1
Firm Location
West Lake Hills, TX

Reason for Recall

Ortho Kinematics notified customers that errors were contained in Radiological Read Report and VMA Report for the VMA test. The error resulted from an administrative error of VMA user account settings and has been fixed.

Distribution

U.S. Nationwide Distribution

Lot / Code Info

00868579000209.

Root Cause

Software design

Action Taken

Ortho Kinematics notified customers via telephone, email, and letter. Letter dated August 23, 2017 contained the following information: reason for notification, error report information, and requested acknowledgement of receipt.

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