RecallDepth

Heliomolar Refill 20x0.25g 140/A2, Product code 541502AN, Catalog number 541502

This recall has been terminated (originally issued August 3, 2017).

Company
Ivoclar Vivadent, Inc.
Recall Initiated
August 3, 2017
Terminated
August 28, 2018
Recall Number
Z-0666-2018
Quantity
3,255 units
Firm Location
Amherst, NY
Official Source
View on FDA website ↗

Reason for Recall

Complaints were filed claiming the material consistency was too soft and too sticky in comparison to its usual consistency, causing unexpected handling for the user during packing and contouring.

Distribution

US and Canada

Lot / Code Info

Batch: V37176, Exp. date: 15.10.2020; Batch: V40818, Exp. date: 13.11.2020; Batch: V45145, Exp. date: 05.12.2020; Batch: V51367, Exp. date: 22.01.2021; Batch: W00520, Exp. date: 29.01.2021; Batch: W01514, Exp. date: 04.02.2021; Batch: W07036, Exp. date: 05.03.2021; Batch: W13323, Exp. date: 07.04.2021

Root Cause

Nonconforming Material/Component

Action Taken

The firm sent letters to consignees on August 3, 2017 instructing them to segregate the recalled product and arrange for a replacement of stock.

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