Article No. NA6050411, Valiant PhD No. 1 Econo
This recall is currently active, issued February 7, 2024. It was issued by Ivoclar Vivadent, Inc..
- Company
- Ivoclar Vivadent, Inc.
- Recall Initiated
- December 21, 2023
- Posted
- February 7, 2024
- Recall Number
- Z-1006-2024
- Quantity
- 2 boxes (500 per box)
- Firm Location
- Amherst, NY
- Official Source
- View on FDA website ↗
Reason for Recall
Affected product may not perform as expected; the amalgam powder may not triturate correctly and the physical properties (i.e. strength, compression, working time, etc.) will be adversely affected.
Distribution
US Nationwide distribution in the states IN and TN.
Lot / Code Info
UDI-DI D707NA60504110, Lot Z066SD
Root Cause
Employee error
Action Taken
On December 19, 2023, the firm notified customers by phone. On December 21, 2023, the firm further notified affected customers via URGENT MEDICAL DEVICE RECALL letters through email. Customers were instructed to check their inventory for the affected lot and quarantine the product, and stop deliveries of the affected lot. Customers should respond to the letter and return all stock of affected product to the recalling firm. If product was further distributed, the customer should provide downstream customers' information to the recalling firm so that the firm may communicate recall information to them directly. Firm stated that product manufactured after December 6, 2023, were corrected for any irregularities. Customers with questions about risk minimizing safety measures may contact customercare.vigilance@ivoclar.com. For questions regarding replacement or credit note for products affected by this field safety notice, please contact customer service at Ivoclar Vivadent Inc at 1-800-533-6825.