RecallDepth

RX Imola (RX4900) For Professional Use for the quantitative in vitro determination of various clinical chemistry tests.

Company
Randox Laboratories
Recall Initiated
May 4, 2018
Terminated
June 16, 2020
Recall Number
Z-2059-2018
Quantity
41 analyzers
Firm Location
Kearneysville, WV

Reason for Recall

Abnormal premature termination of the software could affect the use of the analyser when running patient samples. The impact being a delay in reporting test results.

Distribution

US Distribution including Puerto Rico and the state of : West Virginia.

Lot / Code Info

GTIN 05055273206104. All serial numbers.

Root Cause

Under Investigation by firm

Action Taken

All customers will be contacted directly by email and will be followed up with once every 2 weeks over a period of 6 weeks. Customers are advised to update the software in all analyzers. For further questions, please call 1 (866)472-6369.

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