RecallDepth

Merge Unity software, formerly known as DR Systems Unity PACS software. The firm name on the label is Merge Healthcare, Hartland, WI. Merge Unity is a medical image and information management system that allows viewing, selection, processing, printing, telecommunications, and media interchange of medical images from a variety of diagnostic imaging systems

This recall has been terminated (originally issued August 18, 2017).

Company
Merge Healthcare, Inc.
Recall Initiated
August 14, 2017
Posted
August 18, 2017
Terminated
May 8, 2019
Recall Number
Z-3105-2017
Quantity
98 sites have the potentially affected software
Firm Location
Hartland, WI
Official Source
View on FDA website ↗

Reason for Recall

The software is not identifying the patient as having atypical hyperplasia, resulting in an incorrect Gail Risk calculation.

Distribution

Nationwide Distribution

Lot / Code Info

Software versions 10.0, 10.0.1, 10.0.2, 10.0.3, 10.0.4, 10.0.5, 11.0, 11.0.1, 11.0.2, 11.0.3, 11.0.4, 11.1, 11.1.1, 11.1.1.1, 11.1.1 Patch 2, 11.1.1 Patch 3, 11.1.2, 11.1.2 Patch 1, 11.1.2 Patch 2, 11.1.2 Patch 3, and 11.1.2 Patch 4.  Only customers with one of the above listed software versions AND a license for Mammo Tracking are impacted by this recall.

Root Cause

Process design

Action Taken

MERGE sent a Medical Device Recall letter dated August 11, 2017, to all affected customers. Customers were advised to discontinue using the affected product and to reply using the enclosed form. Customers with questions were instructed to send an email to recall@merge.com. For questions regarding this recall call 262-912-3514.

More recalls by Merge Healthcare, Inc.

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