CareVue Chart Release C ,Versions C.00.00 through C.00.06 Product No. 862246. This device is a clinical information system intended for use in data collection, storage, and management with independent bedside devices, and other systems that are connected either directly or through networks. It is used when there is a need for generating patient records and computation of drug dosage.
- Company
- Philips Medical Systems
- Recall Initiated
- March 4, 2008
- Posted
- August 23, 2008
- Terminated
- August 15, 2016
- Recall Number
- Z-1540-2008
- Quantity
- 138 for products
- Firm Location
- Andover, MA
Reason for Recall
Medications prescribed for one patient were printed on the record of another patient.
Distribution
Nationwide Canada, Australia, Austria, Belgium, Denmark., France, Finland, Germany, Great Britain, Italy, Malaysia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, and UAE
Lot / Code Info
Softwarre versions: C.00.00 through C.00.06
Root Cause
Software design
Action Taken
Philips Medical issued letter notification, dated 29 Feb 2008 to customers titled; "Urgent Medical Device Correction Notice". Customers were asked to not solely rely on the Worklist to remind them when to administer orders or interventions until the software has been upgraded. Customers should review the reminders and verify orders and interventions on the Medication Administration Record and Administration record. The correction will be in the form of a software upgrade and will be performed remotely by Philips service personnel.