RecallDepth

DS/US Proton Feature with Pinnacle3 Software Version 10.0.0 and 14.0.0 Radiation Therapy Planning System Model #459800200621

Company
Philips Medical Systems
Recall Initiated
January 8, 2016
Posted
February 2, 2016
Terminated
October 5, 2016
Recall Number
Z-0745-2016
Quantity
3
Firm Location
Andover, MA

Reason for Recall

In DS/US proton planning, there is a correction factor used internally to the dose engine that is calculating improperly in some cases. This can result in an incorrect dose calculation.

Distribution

US: Nationwide Distribution in the states of FL, OH, and MO.

Lot / Code Info

Software Version 10.0.0 and 14.0.0

Root Cause

Device Design

Action Taken

Philips sent an "Urgent Medical Device Correction" letter dated 16-DEC-2015 to affected customers. The letter described the Affected Products, Problem Description, Hazard Involved, How to Identify Affected Products, Action to be Taken by Customer / User, Actions Planned by Philips and Further Information and Support (contact Philips Customer Care Solutions Center at 1-800-722-9377 ).

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