RecallDepth

Oncor Avante-Garde Medical Linear Accelerator, Material Number: 5857920, with control console software versions 6.5/7.2, 8.0, 9.0 and 9.1, Manufactured by Siemens Medical Solutions USA, Inc, Concord, CA

Company
Siemens Medical Solutions Usa, Inc
Recall Initiated
January 11, 2008
Posted
April 2, 2008
Terminated
May 6, 2011
Recall Number
Z-1399-2008
Quantity
46 units
Firm Location
Concord, CA

Reason for Recall

Linear accelerator gantry may rotate in an unexpected direction and may cause patient injury on impact.

Distribution

Worldwide-USA including states of AL, AK, AZ, AR, CA, CO, DE, DC, FL, GA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MS, MO, MN, NE, NV, NH, NJ, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI, and WY and countries of Angola, Australia, Austria,Belgium,Brazil,Canada,Chile,Colombia,Costa Rica, Croatia,Cyprus,The Czech Republic,Denmark,DPR of Korea,El Salvador,France,Germany,Greece,Hungary,India,Iran,Ireland,Italy,Japan,Jordan,Malaysia,Mexico, The Netherlands,New Zealand,Norway,P.R. China,Pakistan,Peru,Philippines,Poland,Portugal,Republic of Korea,Romania,Russian Fed.Saudi Arabia,Singapore,Slovakia,South Africa,Spain,Sweden,Taiwan,Thailand,Trinidad,Tobago,Turkey, U.A.E.,Ukraine, The United Kingdom, and Venezuela

Lot / Code Info

Serial Numbers: 3576 3938 70-4283 3738 3817 3987 3988 4095 70-4368 4016 3904 3926 4079 4082 70-4077 70-4113 70-4197 3905 3934 3852 3737 3758 3856 3891 3929 3937 70-4163 3895 3896 4049 70-4201 70-4184 5038 70-4213 70-4223 5012 70-4311 3932 3739 3806 3884 3912 3941 70-4297 70-4314 and 70-4217

Root Cause

Software design

Action Taken

This is a mandatory software upgrade for consignees. The firm's representatives have contacted consignees via Urgent Device Notification letters dated February 14, 2008, notifying them of the new update and making arrangements to install it.

More recalls by Siemens Medical Solutions Usa, Inc

View all recalls by this company →