RecallDepth

Alpen Carbide 702 Cross Cut Tapered Fissure FG 10 pack (Carbide Burs), Model R100702 a rotary cutting device made from carbon steel or tungsten carbide intended to cut hard structures in the mouth, such as teeth or bone.

Company
Coltene Whaledent Inc
Recall Initiated
April 13, 2018
Posted
May 14, 2018
Terminated
April 8, 2019
Recall Number
Z-1883-2018
Quantity
11
Firm Location
Cuyahoga Falls, OH

Reason for Recall

The products are labeled with an incorrect product number.

Distribution

The products were distributed to the following US states: NY. The products were distributed to the following foreign countries: Canada

Lot / Code Info

Batch I37640

Root Cause

Under Investigation by firm

Action Taken

Customers were contacted via telephone call on 4/13/18. The customers were asked the following questions: 1. Confirm that {name of Distributor} received {number of packs} around this date {date}. 2. Confirm that the affected product, lot number I37460, is still in their inventory. a. If not, to whom was it shipped to? [Coltene will need that contact information]. 3. Can you take a picture of the lot number I37460 that you received and send to {Regional sales manager}? 4. Please return the product in question to Coltene per Vendor Return Authorization with full tracking information.

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