Arial Water Resistant Pendant with Wristband, Models: 59361 and 2560-59361; mobile patient alarm
This recall is currently active, issued November 3, 2023. It was issued by Securitas Healthcare Llc.
- Company
- Securitas Healthcare Llc
- Recall Initiated
- September 25, 2023
- Posted
- November 3, 2023
- Recall Number
- Z-0221-2024
- Quantity
- 2691 units
- Firm Location
- Lincoln, NE
- Official Source
- View on FDA website ↗
Reason for Recall
Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.
Distribution
Worldwide distribution - US Nationwide and the country of Canada.
Lot / Code Info
Manufacturing date codes: 23128 to 23251
Root Cause
Component change control
Action Taken
Securitas Healthcare issued a recall notice to its consignees on 09/25/2023 via USPS, registered mail. The notice explained the issue, potential hazard, and requested the following actions: 1. Immediately replace Pendant battery upon Low Battery Alert 2. Customer should check Pendant battery status in Arial System application at least daily 3. Customer should check for Pendants that are no longer communicating with the Arial System at least daily This notice must be passed on to those who need to be aware within your organization. - Securitas Healthcare will be replacing all Pendants from the Affected Lots with refurbished Pendants at no cost. The notice has also been posted: https://www.securitashealthcare.com/product-advisories