RecallDepth

Hand-Held Scanner USB IT3800 For sample identification and tracking when used with various systems

Company
Roche Molecular Systems, Inc.
Recall Initiated
March 3, 2016
Posted
April 27, 2016
Terminated
May 25, 2017
Recall Number
Z-1578-2016
Quantity
6,939 pieces
Firm Location
Branchburg, NJ

Reason for Recall

The hand-held barcode scanner model IT3800 used with the COBAS AmpliPrep instrument mis-identified a sample barcode ID.

Distribution

Nationwide Distribution

Lot / Code Info

Material Number - IVD: 5401062001

Root Cause

Labeling design

Action Taken

Roche Molecular Systems sent an "Urgent Medical Device Correction (UMDC) notification letter dated March 3, 2016, to their affected customers. Customers were instructed to provide the UMDC to other affected parties who may need to be aware of this issue. Customers were asked to complete the attached fax form and fax it to 1-866-737-5396. Customers with questions should contact Roche Support Network Customer Support Center at 1-800-526-1247. For questions regarding this recall call 908-253-7200.

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