RecallDepth

Flexicair MC3 (model M4000) Low Airloss Therapy Units, for the prevention of pressure sores.

Company
Hill-Rom Manufacturing, Inc.
Recall Initiated
May 12, 2009
Posted
August 3, 2009
Terminated
April 3, 2012
Recall Number
Z-1875-2009
Quantity
889 units
Firm Location
Charleston, SC

Reason for Recall

The devices may emit smoke from the blower box assembly.

Distribution

Nationwide and Canada

Lot / Code Info

All serial numbers. The prefix "IC" is representative of a Flexicair¿ MC3 and a six digit number without a prefix is representative of a refurbished Flexicair¿ MC3.

Root Cause

Equipment maintenance

Action Taken

Urgent Field Safety Notice letter dated May 11, 2009. Hill-Rom service centers were notified by letter on 05/13/2009. Action to be taken are as follows: Rental Customers; In the next 60 days, Hill Rom will be removing the Flexicair II and Flexicair MC3 low Airloss Therapy Units from service to correct the devices. During that time, Hill-Rom may provide an equivalent substitute therapy to accommodate the patients who continue to need a pressure reducing therapy device. If t his malfunction occurs before a substitution or a corrected device is provided, unplug the device, remove the patient from the surface and notify Hill-Rom immediately. Facility-Owned Customers: In the next 60 days, for all facility owned Flexicair II and Flexicair MC3 Low Airloss Therapy Units, a Hill-Rom service technician will either replace the affected components in the blower assembly or deliver an equivalent substitute unit from Hill-Rom's rental fleet. If this malfunction occurs before the device is corrected or a substitute provided, do as follows: unplug the device, remove the patient from the surface, and immediately notify Hill-Rom Technical Support using the attached listing their geographical region.

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