Legacy 3 Implant, Size: 4.2mmD x 13mmL, 3.5mmD Platform, REF: 864213
- Recall Initiated
- October 7, 2019
- Posted
- February 4, 2020
- Terminated
- April 28, 2021
- Recall Number
- Z-1041-2020
- Quantity
- 72
- Firm Location
- Westlake Village, CA
Reason for Recall
Some dental implant packages contain incorrect implants, which could lead to surgery rescheduling.
Distribution
U.S. Nationwide distribution in the states of: KS, LA, OH, RI, CA, NJ, MA, FL, UT, ID, MO, WY, WI, PA, WA. O.U.S. (Foreign): DE, IT, HU, JP
Lot / Code Info
Lot: 83327
Root Cause
Packaging process control
Action Taken
On 10/07/19, Urgent Medical Device Recall notices were mailed via overnight mail to US customers who were asked to return affected product and to complete and return the acknowledgement form. Consignees in foreign countries were sent Recall notices via overnight mail and/or email on 10/11/2019. Distributors were asked to identify customers that may have received affected product and to inform them of this issue. US Customers with additional questions were encouraged to call Customer Care, Monday through Friday, between 5am-5pm PST, at 1-888-649-6425.