RecallDepth

Merge Unity software, formerly known as DR Systems Unity PACS software. The firm name on the label is Merge Healthcare, Hartland, WI. Merge Unity is a medical image and information management system that allows viewing, selection, processing, printing, telecommunications, and media interchange of medical images from a variety of diagnostic imaging systems.

This recall has been terminated (originally issued August 7, 2017).

Company
Merge Healthcare, Inc.
Recall Initiated
August 7, 2017
Terminated
May 18, 2020
Recall Number
Z-2566-2018
Quantity
11 sites have potentially affected software
Firm Location
Hartland, WI
Official Source
View on FDA website ↗

Reason for Recall

The software is not identifying the patient as having atypical hyperplasia, resulting in an incorrect Gail Risk calculation.

Distribution

Nationwide distribution to CA, KY, ME, OH, OR, TN, TX, WA, WV.

Lot / Code Info

Software versions 10.0.6 and 10.0.7. Only customers with these 2 versions AND a license for Mammo Tracking are impacted by this recall.

Root Cause

Process design

Action Taken

MERGE sent a Medical Device Recall letter on about 08/07/2017, to all affected customers. Customers were advised to discontinue using the affected product and to reply using the enclosed form. Customers with questions were instructed to send an email to recall@merge.com. For questions regarding this recall call 262-912-3514.

More recalls by Merge Healthcare, Inc.

View all recalls by this company →