RecallDepth

Philips StentBoost Live R2.0 application, when used with the Philips Azurion with software release R2.x

Company
Philips Healthcare
Recall Initiated
February 2, 2022
Terminated
November 5, 2024
Recall Number
Z-0737-2022
Quantity
42 Systems
Firm Location
Andover, MA

Reason for Recall

Due to an incorrect configuration setting in the EPX database of StentBoost Live, acquisition does not stop automatically as it should. When the user selects the StentBoost Live protocol on the Philips Azurion system, the following on-screen message is displayed to the user in the Philips StentBoost Live application: "Press the cine pedal until the acquisition stops". However, due to the incorrect configuration of the EPX database, the acquisition does not stop after 40 images, but instead it continues as long as the pedal is pressed.

Distribution

US Nationwide distribution.

Lot / Code Info

Azurion R2.1

Root Cause

Radiation Control for Health and Safety Act

Action Taken

Philips notified customers of the issue via an Electronic Product Radiation Defect notification letter dated February 2, 2022. Philips will schedule an appointment with customers to install the software update. Philips will correct the affected systems at no cost to customers with a software upgrade. For information contact your local Philips representative: 1-800-722-9377.

More recalls by Philips Healthcare

View all recalls by this company →