RecallDepth

MOSAIQ, oncology information system - Product Usage: MOSAIQ is an oncology information system used to manage workflows for treatment planning and delivery.

Company
Elekta Impac Software
Recall Initiated
September 24, 2019
Posted
March 26, 2020
Recall Number
Z-1597-2020
Quantity
3732 units
Firm Location
Sunnyvale, CA

Reason for Recall

The user may inadvertently enter Metric values into Height and Weight fields labeled with US Standard Units.

Distribution

Worldwide distribution.

Lot / Code Info

Software Versions (UDI/GTIN): MOSAIQ 2.00 (00858164002305); MOSAIQ 2.20 (00858164002312); MOSAIQ 2.30 (00858164002329); MOSAIQ 2.40 (00858164002077); MOSAIQ 2.41 (00858164002084); MOSAIQ 2.60 -2.64 (00858164002091); MOSAIQ 2.50 (00858164002107); MOSAIQ 2.65 (00858164002220); MOSAIQ 2.70 (00858164002037); MOSAIQ 2.80 (00858164002251); MOSAIQ 2.81 (00858164002282)

Root Cause

Software design

Action Taken

The firm began notifying their consignee on 09/24/2019 by email. The notice explained the issue and provided a workaround for the consignee to use until the updated software is ready for release.