MOSAIQ Oncology Information System
- Company
- Elekta, Inc.
- Recall Initiated
- June 17, 2016
- Terminated
- August 18, 2020
- Recall Number
- Z-2052-2016
- Quantity
- 69
- Firm Location
- Atlanta, GA
Reason for Recall
It is possible that that the selected Plan-of-the Day could be accidently changed by scrolling the mouse wheel up and down and inadvertently selecting another plan.
Distribution
US Distribution including Puerto Rico and to the states of : AK, AZ, CA, FL, GA, IL, IN, LA, MD, MI, MO, NJ, NY, OH, OR, PA, TN, TX, UT, VA, WA, and to the countries of : Canada, Denmark, Finland, Germany, Israel, Japan, Netherlands, Norway, Sweden, United Kingdom
Lot / Code Info
Versions 2.62 and higher
Root Cause
Software design
Action Taken
Elekta sent an Important Field Safety Notice to all customers on June 17, 2016. The notice informs users of the specific product and version numbers affected by the issue, and any work around that can be used to avoid the issue. A software patch will be issued for Mosaiq version 2.62 in order to the correct the defect. For further questions please call (404) 993-5886.