Heron toilet and bath chair Model 880505-01 & 880505-11

Recall Initiated

June 30, 2017

Recall Number

Z-0441-2019

Quantity

687

Reason for Recall

Replacement campaign on all units that have a gas spring head in aluminum.

Distribution

Nationwide Denmark, Germany, Spain, Finland, France, Great Britain, Island, Netherlands, Norway, Poland, Switzerland, Japan, Australia and New Zealand

Lot / Code Info

Serial Numbers: 309658, 310007, 319209, 319822, 319823, 319824, 319825, 319826, 319827, 319829, 319830, 319831, 330695, 330696, 330697, 331862, 331914, 332387, 332586, 332587, 332589, 333755, 333761, 333762, 334833, 342515, 342518, 342523, 345084, 345085

Root Cause

Other

Action Taken

The firm sent a letter ask you to replace the gas spring heads on these Herons the replacement kits are being sent to your attention. Please carry out the required retrofitting yourself or forward the kits and instructions to those that maintain the product on your behalf. This replacement must take place as soon as you possibly can and no later than 31-12-2017 and the reporting form documenting this must be filled in for each unit and returned to R82 A/S.