STANLEY Healthcare Arial 54315 Network Manager
- Company
- Stanley Security Solutions, Inc.
- Recall Initiated
- June 14, 2019
- Terminated
- May 13, 2021
- Recall Number
- Z-1996-2019
- Quantity
- 137 units
- Firm Location
- Lincoln, NE
Reason for Recall
STANLEY Healthcare has received reports of outages on the Arial nurse call system. These outages have been traced back to the Arial 54315 Serial-to-IP Network Gateway.
Distribution
Nationwide and Canada
Lot / Code Info
Serial Numbers: 0008DC517FD2, 0008DC517FD3, 0008DC517FD4, 0008DC517FD5, 0008DC517FD6, 0008DC517FD7, 0008DC517FD8, 0008DC517FD9, 0008DC517FDA, 0008DC517FDB, 0008DC517FDC, 0008DC517FDD, 0008DC517FDE, 0008DC517FDF, 0008DC517FE0, 0008DC517FE1, 0008DC517FE2, 0008DC517FE3, 0008DC517FE4, 0008DC517FE5, 0008DC51807D, 0008DC51807E, 0008DC51807F, 0008DC518080, 0008DC518081, 0008DC518082, 0008DC518083, 0008DC518084, 0008DC518085, 0008DC518086, 0008DC56ECDA, 0008DC56ECDB, 0008DC56ECDC, 0008DC56ECDD, 0008DC56ECE1, 0008DC56ED32, 0008DC56ED33, 0008DC56ED37, 0008DC56ED38, 0008DC56ED39, 0008DC56ED3A, 0008DC56ED3B, 0008DC56ED3C, 0008DC56ED3D, 0008DC56ED56, 0008DC56ED57, 0008DC56ED58, 0008DC56ED5A, 0008DC56ED5B, 0008DC56ED5D, 0008DC56ED5F, 0008DC56ED60, 0008DC56ED61, 0008DC56ED66, 0008DC56ED67, 0008DC56ED68, 0008DC56ED69, 0008DC56ED6D, 0008DC56ED72, 0008DC56ED76, 0008DC56ED77, 0008DC56ED78, 0008DC56ED7A, 0008DC56ED7B, 0008DC56ED7C, 0008DC56ED7D, 0008DC56ED80, 0008DC56ED81, 0008DC56ED82, 0008DC56ED83, 0008DC56ED84, 0008DC56ED85, 0008DC56ED86, 0008DC56ED87, 0008DC56ED88, 0008DC56ED89, 0008DC56ED8A, 0008DC56ED8B, 0008DC56ED8C, 0008DC56ED8E, 0008DC56ED8F, 0008DC56ED90, 0008DC56ED91, 0008DC56ED92, 0008DC56ED93, 0008DC56ED94, 0008DC56ED98, 0008DC56ED99, 0008DC56ED9A, 0008DC56ED9E, 0008DC56EDA0, 0008DC56EDA1, 0008DC56EE26, 0008DC56EE2A, 0008DC56EE42, 0008DC56EE43, 0008DC56EE44, 0008DC56EE45, 0008DC56EE49, 0008DC56EE4A, 0008DC56EE4B, 0008DC56EE4E, 0008DC56EE4F, 0008DC56EE50, 0008DC56EE51, 0008DC56EE52, 0008DC56EE53, 0008DC56EE54, 0008DC56EE55, 0008DC56EE5A, 0008DC56EE5B, 0008DC56EE5C, 0008DC56EE60, 0008DC56EE61, 0008DC56EE6A, 0008DC56EE6B, 0008DC56EE6C, 0008DC56EE6E, 0008DC56EE6F, 0008DC56EE70, 0008DC56EE71, 0008DC56EE72, 0008DC56EE73, 0008DC56EE74, 0008DC56EE75, 0008DC56EE76, 0008DC56EE77, 0008DC56EE78, 0008DC56EE79, 0008DC56EE7A, 0008DC56EE7C, 0008DC56EE7D, 0008DC56EE7E, 0008DC56EE7F, 0008DC56EE80, 0008DC56EE81, 0008DC56EE82
Root Cause
Under Investigation by firm
Action Taken
The firm initiated the recall by email on 06/14/2019. The letter requests that all users that receive a Warning flag on an Arial computer immediately contact the Technical Support Department to provide assistance in troubleshooting. The firm will be distributing replacement units