RecallDepth

TI Transport Monitor/Module Battery Pack Product Usage: intended for monitoring, displaying, reviewing, storing, alarming and transferring of multiple physiological parameters.

Company
Mindray Ds Usa, Inc. D.B.A. Mindray North America
Recall Initiated
April 28, 2017
Terminated
March 22, 2019
Recall Number
Z-2634-2017
Quantity
2718 batteries
Firm Location
Mahwah, NJ

Reason for Recall

Mindray has received two reports from outside the United States that the battery pack for TI transport monitor/module overheated.

Distribution

US Nationwide Distribution

Lot / Code Info

two sales brochures: p/n: 0002-08-30034 and 0002-08-30035  two copies of labels: 047-014270-00, 047-010964-00, 047-018754-00  two copies of operator's manuals: 115-040812-00 and TNC 14-FZ007-F-001

Root Cause

Under Investigation by firm

Action Taken

Mindray notified their customers on April 28, 2017.Customers are provided information regarding this correction. Once the customer has identified the batteries, the customer should contact Mindray Customer Service to arrange for the no charge delivery of replacements. Mindray Customer Service representatives may be reached at (800) 288-2121 (Option 3), Monday through Friday 8:30 amd -5:30 pm, ET.

More recalls by Mindray Ds Usa, Inc. D.B.A. Mindray North America

View all recalls by this company →