RecallDepth

Zippie IRIS Wheelchair. model EIZ5A in combination with option code 188M02 - MONO Backrest system with Dynamic Backrest option. Provide mobility to persons limited to a sitting position.

Company
Sunrise Medical (Us) Llc
Recall Initiated
July 27, 2015
Posted
August 26, 2015
Terminated
December 10, 2015
Recall Number
Z-2466-2015
Quantity
64 total wheelchairs, both models
Firm Location
Fresno, CA

Reason for Recall

Quickie IRIS and Zippie IRIS tilt-in-space wheelchairs with MONO Backrest System with Dynamic Backrest may break over time resulting in a fall or injury to occupant.

Distribution

Worldwide Distribution - US (nationwide) and Internationally to Australia, Germany and Canada.

Lot / Code Info

Model EIZ51, serial number range - ZRS-042132 to ZRS-042157.

Root Cause

Device Design

Action Taken

Sunrise Medical sent an Urgent Medical Device Field Correction letter dated July 27, 2015, to all affected dealers. The letter identified the product, the problem, and the action to be taken by the dealer. Dealers were instructed to immediately contact their customers to make arrangements to have the correction made with a replacement kit which will be supplied by Sunrise Medical to each dealer. Each dealer is requested to send back to Sunrise Medical the Acknowledgment and Response Form(s) by fax, email or regular mail once the work is completed. Customers with questions were instructed to contact Sunrise Medical Regulatory Affairs at (888) 208-4901.

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