RecallDepth

ACCU-CHEK Inform II Blood Glucose Monitoring System bar code scanner. Used with the ACCU-CHEK Inform II System to quantitatively measure glucose (sugar).

This recall has been terminated (originally issued April 15, 2013).

Company
Roche Diagnostics Operations, Inc.
Recall Initiated
March 6, 2013
Posted
April 15, 2013
Terminated
January 10, 2018
Recall Number
Z-1113-2013
Quantity
Both devices 4467
Firm Location
Indianapolis, IN
Official Source
View on FDA website ↗

Reason for Recall

Roche investigation into complaints found Accu-Chek Inform II and CoaguChek XS Pro System barcode reading meters had the potential of intermittent erroneous decoding of patient identification if barcodes being read fail to meet size and/or quality standards.

Distribution

Nationwide Distribution.

Lot / Code Info

part number 05060311001, 05060303001

Root Cause

Device Design

Action Taken

Consignees of both devices were notified by Urgent Medical Device Correction letters sent via UPS Ground (receipt required) beginning 3/06/2013. The notice contained recommendation not to use EAN-13 barcode system and ensure barcodes used meet quality standards; use operator and patient lists (downloaded from a data manager) in order to check any decoded identification against the respective list. The notice directed forwarding of the notice if the product was further distributed. Customers were asked to complete the attached fax form. Contact the Customer Care Service Center, 24 hours a day, seven days a week at 1-800-440-3638 for Accu check questions and 1-800-428-4674 for CoaguChek questions about the information contained in this UMDC.

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