Ingenia 1.5T, magnetic resonance imaging system.
This recall has been terminated (originally issued June 24, 2014).
- Company
- Philips Medical Systems, Inc.
- Recall Initiated
- June 13, 2014
- Posted
- June 24, 2014
- Terminated
- January 27, 2016
- Recall Number
- Z-1865-2014
- Quantity
- 24
- Firm Location
- Andover, MA
- Official Source
- View on FDA website ↗
Reason for Recall
For some identified Ingenia systems shipped between December 2013 and March 2014, cover set rear magnetic M10 nuts were erroneously supplied instead of A4 stainless steel nuts.
Distribution
Worldwide Distribution-USA (nationwide) including the states of AL, AZ, CA, CO, GA, ME, MI, NY, OH, PA, TX, and WA, and the countries of Mexico, Argentina, Australia, Belarus, Belgium, Brazil, Chile, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, South Korea, Laos, New Zealand, Norway, Palau, Poland, Portugal, Qatar, South Africa, Sweden, Switzerland, Taiwan, Tunisia, Turkey, Turkey, United Kingdom, Venezuela, and Vietnam.
Lot / Code Info
Model Number: 781396
Root Cause
Nonconforming Material/Component
Action Taken
On June 14, 2014, Field Safety Notice (FSN 78100432), was be sent to all US and Canadian consignees via certified mail. Philips Key Market representatives will distribute the letter internationally. The FSN instructs consignees to not let hospital technical staff or any person other than Philips service engineers dismount the rear covers before the system is inspected and/or corrected by Philips. Philips has alerted installation and service engineers to this hazard. A Field Change Order with reference FCO781 00432 is being released directing Philips field service engineers to inspect the Ingenia rear cover set nuts and replace them if needed with non-magnetic stainless steel nuts. For further information or support concerning this issue, consignees should contact their local Philips representative at 1-800-722-9377.