RecallDepth

BrightMatter Guide, Product Number SYN-0026, Versions: 1.5.0, 1.5.1 and 1.5.2 Product Usage: BrightMatter Guide can navigate a third-party port (NICO BrainPath device) by attaching Synaptive s custom Tracking Array to the port directly. As the BrainPath is navigable in two configurations (sheath only / sheath and obturator), the tip of the obturator is represented in the software with a tip extension beyond the bottom of the sheath. Note sheath and cannula are used interchangeably in this document.

This recall has been terminated (originally issued November 26, 2018).

Company
Synaptive Medical Inc
Recall Initiated
October 9, 2018
Posted
November 26, 2018
Terminated
August 12, 2021
Recall Number
Z-0470-2019
Quantity
37 units
Official Source
View on FDA website ↗

Reason for Recall

This recall has been initiated due to a software defect found in the Guide System software when used with NICO BrainPath ports under certain circumstances. When one trajectory is set with a blue port and another trajectory is set with a gold port, the software defect is triggered when the user switches between these trajectories during a surgical procedure.

Distribution

Worldwide - US Nationwide Distribution and the country of Canada

Lot / Code Info

Serial Numbers: 0063HJ5Y062  00635F48562  00635GTYK32  00638HTZK32  0063G6DRM12  0063CPBRM12  006395Q2Z52  0063J9BD062  00634X19562  0063GN0B562  00637BP9562  0063JTDW462  00638J89562  006360JV462  0063F1Q2Z52  0063FGWYK32  006384WYK32  00635YH8562  0063C2SKH72  00635NWPK12  0063DKWYK32  006358Q2Z52  0063HM0B562  0063DZPGP12  00634BBD062  00636L48562  0063DD8GP12  0063HCZ1Z52  006318XYK32  0003CZDRLC2  0063GLD6562  0063HRZYK32  006317B8562  006348M5562  0063HGTYK32  0063FHXY062  00634DBD062

Root Cause

Software design

Action Taken

Synaptive Medical sent an Urgent Medical Device Recall letter dated October 9, 2018 via registered priority mail. The letter identified the affected product, problem and actions to be taken until a software patch is released. Customers were requested to complete and return the enclosed Acknowledgement and Receipt form to Synaptive Medical Inc. For questions call 1-844-462-7246.

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