RecallDepth

iGUIDE Software 2.2 Product Usage: Control of accurate patient positioning with assistance of a 30 Tracking System in a radiotherapy environment.

Company
Elekta, Inc.
Recall Initiated
June 19, 2017
Terminated
November 5, 2019
Recall Number
Z-3017-2017
Quantity
110 units
Firm Location
Atlanta, GA

Reason for Recall

Incorrect PEC values.

Distribution

Worldwide Distribution in the states of AK, CT, GA, KY, LA, MA, MD, MN, NC, NM, OH, OK, OR, PA, SC, SD, TN, TX, VA, WA and countries of Hawaii Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Netherlands, New Zealand, Poland, Slovenia, Spain, Sweden, Switzerland, United Kingdom, & Vietnam.

Lot / Code Info

Scope; iGUIDE 2.2.0, iGUIDE 2.2.1

Root Cause

Unknown/Undetermined by firm

Action Taken

Elekta sent an Urgent Important Field Safety Notice 618-01-303-026 letter dated June 2017 to all affected customers. The letter identified the affected product, problem, the potential clinical impact and actions to be taken.. It also provides a workaround to avoid the issue.

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